EXTREME NETWORKS 95504-17310
- Part Number: 95504-17310
- Category: Services
- Manufacturer: Extreme Networks, Inc
- Quantity: 100
Extreme Networks Advanced Hardware Replacement Services offerings provide technical support, update and/or upgrade support, and advanced parts replacement for Covered Products (as defined herein) according to particular levels of purchase. Upon diagnosis of a reported failure, service offerings cover the replacement part arrival within the response time specified for the service level purchased, subject to the conditions defined herein.
Extreme service offerings further grant Customers telephone and web access to Extreme Networks Global Technical Assistance Center ("GTAC") 24 hours a day, 365 days a year (24x7) to report problems, ask product-related questions and receive assistance for Extreme Networks hardware and Operational Software.
Service Information
Service Main Type: ExchangeService Sub Type: Electronic and Physical
Service Description: Next Business Day
Provided Support: Parts Replacement
Provided Support: New Releases Update
Provided Support: Phone Support
Provided Support: Web Knowledge Base Access
Provided Support: Email Support
Provided Support: Web Support
Provided Support: Diagnosis
Provided Support: Troubleshooting
Provided Support: Escalation Support
Provided Support: Software Upgrade
Service Location: Service Depot
Service Duration: 1 Year